Frequently Asked Question

In Outlook you might want to save messages in a specific folder of your choice. This is most useful for quick search and retrieval of specific emails, by simply opening the folder in Outlook.

Follow the steps below to add "New Folder" to all folders in Outlook.

1. Open Outlook and select your Inbox
2. Right-click on the Inbox icon and select New Folder
3. When the "Create New Folder" dialog box opens:
   1. Enter a name for the new folder
   2. Leave the second option: Mail and Post items
   3. In the "Select where to place folder" section, select your email address at the top of the section.
   4. Click the OK button
4. Click the ellipses button (with 3 dots) at the bottom, left corner of the Outlook client
5. Select Folders to view the folders in a pop-out message box
6. If you want to keep this view, click the Push-Pin icon at the top of the pop-out message box
7. To save emails to this folder, click and drag the email over to the new folder, then release the mouse button.
8. Select the folder (on the left) to view its contents

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