Frequently Asked Question

This knowledgebase article is for college employees. Students should see the article titled, What students need to know about accounts, passwords, and usernames.

The same username/password that logs you in to the LCC network will provide access to Google Workspace applications. Password changes are all handled through the LCC Information Directory (LID). LID will change your password for both your LCC computer/network account and your Google Workspace account. Below are the the password requirements and instructions to change your password.

---

Acceptable Passwords
New passwords should be strong passwords. A strong password:

• WILL contain at least 12 characters in length
• WILL contain at least one uppercase character (e.g. A-Z)
• WILL contain at least one lowercase character (e.g. a-z)
• WILL contain at least one numerical character (e.g. 0-9)
• SHOULD contain at least one special character (e.g. >!@#$%^&*()-=_+[]\{}|:;',"/?)

---

Password Guidelines
Remember the following guidelines:

• The first character of the password cannot be "whitespace" (e.g., a space, tab, enter, etc.).
• The last character of the password cannot be "whitespace" (e.g., a space, tab, enter, etc.).
• Use a unique password for each account you have.
• Use a password that you will remember.
• Whenever possible, choose a password that uses the most number of characters possible. A password's security increases with its length.
• Using a passphrase is the safest option. Passphrases are strings of words or text that are longer than traditional passwords, such as "DuckDodgersInThe24.5thCentury."
• NEVER allow your Internet browser to "remember" your username and password.
• NEVER share your passwords with anyone.
• Avoid using the following as passwords:
  • Dictionary words
  • Names (including names of pets and best friends)
  • Dates (especially birthdays and anniversaries)
  • Sequences (e.g., qwerty, 12345)
  • Repetitions (e.g., aaaaa, 00000)
  • Obvious or commonplace passwords or passphrases (e.g., password, password1, letmein, OpenSesame, etc.)

---

If you are ON CAMPUS: Change Your Password
This solution only works from on campus.

1. Visit this page (from on campus): Change Your Password
2. Enter the username you use to login to your computer
3. Enter YOUR CURRENT password
4. Click the SUBMIT button
5. Enter a new password, OR click the Recommend a Password button
   1. OR, use another password generator such http://correcthorsebatterystaple.net/
6. Click the Update Account button

---

If you are OFF CAMPUS: Change Your Password
This solution only works from off campus. The link to be able to change your password off campus is located in the Remote Access Portal. Follow the steps below to login to the Remote Access Portal and change your password.

1. Visit this page (from off campus): Remote Access Portal
2. Enter the username you use to login to your computer
3. Enter YOUR CURRENT password
4. Click the Sign In button
5. Select the LCC - Change LCC Password web link
6. Enter the username you use to login to your computer
7. Enter YOUR CURRENT password
8. Click the SUBMIT button
9. Enter a new password, OR click the Recommend a Password button
   1. OR, use another password generator such http://correcthorsebatterystaple.net/
10. Click the Update Account button

---

Additional Information:

• Check your password to see how secure it is

---

Keywords: reset