Frequently Asked Question

Additional Information
If you do not see what you are looking for in the sections below, try some of these additional reference pages.

• SBCTC ctcLink Reference Center
• ctcLink Quick Reference: HCM and Payroll
• ctcLink Quick Reference: Queries and Reporting
• ctcLink Quick Reference: Students

Accounts

• Activating Your ctcLink Account (docx)
• Login to ctcLink (gateway.ctclink.us)

Communication (3Cs)

• Setup PERC Drop Communication (docx)

Finance

• Approval processes in the FSCM pillar
• Delegating Authority (Reference Center: 9.2 FIN - Delegations) - NOTE, for delegating Travel Expense authority, see the Travel Expense Center section below
• Pivot Grids - PS Pivot Grid Training Manual (pdf))
• Pivot Grids - PS Pivot Grid Viewer course (Canvas)
• Pivot Grids - Working pivot grids for CS, FSCM and HCM (xlsx)
• Procurement/Purchasing Card Resources
  • Approver Process - see the Finance webpage
  • Reconciliation Process - see the Finance webpage
  • How to Add Use Tax - see the Finance webpage
  • Verify and Approve (SBCTC)
• Purchase Requisitions
  • Purchase Requisition Instructions - see the Finance webpage
  • Create a Purchase Requisition (pdf)
  • Approve a Purchase Requisition (pdf)

Financial Aid

• Send Student Data to BankMobile
• BankMobile Batch Refunds Video

Security

• Multifactor authentication quick reference guide (SBCTC)
• Manage your multifactor authentication methods - login here to set your multifactor preferences (myaccount.ctclink.us)
• Use Okta to view a history of your sign in activity to ctcLink

Payroll and Timesheets

• Payroll Tips, Tricks, and Deadlines - Includes payroll schedule and holiday calendar
• Absence Requests - How to Request, Change, and Cancel an Absence in ctcLink
• Direct Deposit Guide
• Supervisor Guide - How to Review Timesheets
• Timesheet Guide for Classified Employees
• Timesheet Guide for Exempt Overtime Eligible Employees
• Timesheet Guide for Part-Time Hourly and Student Employees

Spring Term Shift

• Update Term/Session table and Academic Calendar (Registration)
• Run Batch Term Activation (Registration)
• Maintain Schedule of Classes (Instruction)
• Update the Term Rollover Checklist (Finance)
• Financial Aid

Supervisors

• How to Review Timesheets
• How to Approve Time and Leave Requests (Manager Self Service)

Travel Expense Center

• Delegate authority to enter and submit travel expenses
• Travel Authorizations
• Expense Reports
• Expense Reports (Reference Center: 9.2 FIN - Expenses)
• Creating a New Expense Report from an Existing Expense Report (Reference Center) - useful for regular travel with similar expenses, OR for reproducing an expense report that you no longer have access to edit or modify

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Keywords: Travel Reimbursement, Approval, quick reference guide, okta