Frequently Asked Question

Microsoft did not intend Outlook to be a document management system. File attachments take up excessive space and files should not be saved or stored in an email inbox. Instead, save the attached file to a folder and delete the accompanying message.

1. Look for messages in your Inbox and other email folders which have a paperclip icon next to them. This indicates they have attachments.
2. Select a message with an attachment
3. RIGHT-click on the attached file (using the RIGHT mouse button)
4. Select the SAVE AS option from the menu
5. Save the attached file in your MY DOCUMENTS folder
6. Delete the email message once you’ve saved all the associated attachments
7. Don't forget to empty your "Deleted Items" folder

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Additional Information:

• See How to Empty the "Deleted Items" Folder
• See How to Delete Messages from the "Sent Items" Folder
• See How to Delete the Largest Messages
• See How to Delete the Oldest Messages

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Keywords: Clean Email Inbox