Frequently Asked Question

How to add a shared Inbox in Outlook Web Access?
Last Updated 3 months ago

If you want to monitor the email from your primary mailbox and the shared mailbox at the same time, use this method. In addition, after you complete this task, the shared mailbox and its folders are displayed in the left navigation pane each time you open Outlook Web App.

  1. Sign in to your account in Outlook Web App.
  2. Right-click your primary mailbox in the left navigation pane, and then choose Add shared Inbox. (Your name is on your primary mailbox.)
  3. In the Add shared folder dialog box, type the name or email address of someone who has shared a mailbox with you, and then select Add.
The shared mailbox displays in your Folder list in Outlook Web App. You can expand or collapse the shared mailbox folders as you can with your primary mailbox. You also can remove the shared mailbox from your Folder list. To remove it, right-click the shared mailbox, and then select Remove shared folder.

Additional Information: How Do I Open Another User's Mailbox In OWA 2010?


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