Frequently Asked Question

Every time you send an email message, a copy of that message is saved in YOUR “Sent Items” folder as well as in the recipient’s inbox. This creates two copies of the message. If you send a message to multiple people, then multiple copies are created. When you send a message to lcc.campus, more than 500 copies of that message are stored on the server. This is especially taxing on our resources when an attachment is included.

1. Select the SENT ITEMS folder in your email folders list
2. Sort the messages either by Size or by the Received date
3. Delete any unnecessary messages
4. Don't forget to empty your "Deleted Items" folder

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Additional Information:

• See How to Empty the "Deleted Items" Folder
• See How to Save Attachments
• See How to Delete the Largest Messages
• See How to Delete the Oldest Messages

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Keywords: Clean Email Inbox