Frequently Asked Question

Google Workspace: How to setup 2-Step Verification
Last Updated 6 months ago

With Google's 2-Step Verification, also called two-factor authentication, you add an extra layer of security to your account in case your password is stolen.

Allow 2-Step Verification

  1. Login to your LCC Google account.
  2. Click on your account image in the upper right corner and select Manage your Google Account.
  3. In the navigation panel, select Security.
  4. Under “How you sign in to Google,” select 2-Step Verification and then Get started.
  5. Follow the on-screen steps.

Verify it’s you with a second step

After you turn on 2-Step Verification, you must complete a second step to verify it’s you when you sign in. To help protect your account, Google will ask that you complete a specific second step.

Use Google prompts

We recommend you sign in with Google prompts. It's easier to tap a prompt than enter a verification code. Prompts can also help protect against SIM swap and other phone number-based hacks.

Google prompts are push notifications you’ll receive on:
  • Android phones that are signed in to your Google Account.
  • iPhones with the Smart Lock app, the Gmail app , the Google Photos app Photos, the YouTube app YouTube, or Google app image signed in to your Google Account.
Based on the device and location info in the notification, you can:
  • Allow the sign-in if you requested it by tapping Yes.
  • Block the sign-in if you didn’t request it by tapping No.
For added security, Google may ask you for your PIN or other confirmation.

Use security keys

A physical security key is a small device that you can buy to help verify it’s you when you sign in. When we need to make sure it’s you, you can simply connect the key to your phone, tablet, or computer.

Use Google Authenticator or other verification code apps

Important: Never give your verification codes to anyone.

When you don't have an internet connection or mobile service, you can set up Google Authenticator or another app that creates one-time verification codes.

To help verify it's you, enter the verification code on the sign-in screen.

Use a verification code from a text message

Important: Never give your verification codes to anyone.

A 6-digit code may be sent to a number you’ve previously provided. Codes can be sent in a text message (SMS) or through a voice call, which depends on the setting you chose. To verify it’s you, enter the code on the sign-in screen.

Tip: Although any form of 2-Step Verification adds account security, verification codes sent by texts or calls can be vulnerable to phone number-based hacks.

Use backup codes

Important: Never give out your backup codes to anyone.

To keep in a safe place, you can print or download a set of 8-digit backup codes. If you lose your phone, backup codes are helpful.

If you get locked out the LCC Helpdesk can generate a one-time backup code for you to use to regain access to your account.





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