Frequently Asked Question

Sometimes files may disappear from Google Drive. Files stored in Google Drive can become "orphaned" and go missing. This happens when the file exists, but the folders that it was saved in has been deleted. For example, you may have created a file inside a folder that was owned by someone else and then that folder was deleted. The file has not been deleted, but it no longer has a parent folder. Follow this process to get access to your files again.

1. Sign In to Google.
2. Locate your orphaned files.

• This will open your Google drive with a list of all the orphaned files.
• If you see the message "No matching results" then you do not have any orphaned files.

Select and drag the file(s) into a new folder.

Additional Information:

• How to Find and Restore Missing Files in Google Drive

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Keywords: Google, Drive, Workspace