Frequently Asked Question

ctcLink: Troubleshooting ctcLink Login Issues
Last Updated 7 months ago

See the Guide to Troubleshooting ctcLink Login Issues. This guide has answers for resolving the following error messages:

Error Message: Authorization Error -- Contact your System Administrator

Error Message: Invalid ctcLink ID. Please check your ctcLink ID and re-enter or if you are a first time user, go to ctcLink login page and click “First Time User.”

Error Message: An account was not found (21000,48)

Error Message: No match was found. Please try again and check your entries carefully. Make sure the name you entered is the one you used during admissions (For example: Samuel Smith or Sam Smith). If you need additional assistance, go to http://sbctc.edu/ctcLink/AYAHelp.html to get help from your college.

Error Message: Error getting content. Unable to get document.


Keywords: ctcLink, password reset, change password, lookup EMPLID, lookup ID, lookup SID, Online Admissions Application (OAA), authorization error, security administrator

Please Wait!

Please wait... it will take a second!

© 2016-2022 Lower Columbia College | All Rights Reserved
Powered by