Frequently Asked Question

LCC developed an online application for sending and receiving secure files and messages. The application also allows people outside the college to share information with employees. When sending information to someone, the information is encrypted and uploaded to a secure server. Then they are sent an email with a link to retrieve that information. For additional information, see the knowledgebase article, Send and Receive Secure Files and Messages.

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Send a Secure File

You can send a secure file to someone. The file must be less than 6 MB in size.

1. Login: Send and Receive Secure Files and Messages
2. Enter the recipient’s name (required)
3. Enter the recipient’s email address (required)
4. Enter a description or message (optional)
5. Select the maximum number of times the file can be downloaded from the dropdown box
6. Click the Choose File button and select a file
7. Click the Upload File button. The recipient will receive an email with the following information.

• Subject: LCC Secured Content: Secure file from [Sender's Name]
• Message: [Sender's Name] sent you a secure file. The download link will remain active for 30 days.

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Send a Secure Message

1. Login: Send and Receive Secure Files and Messages
2. Enter the recipient’s name (required)
3. Enter the recipient’s email address (required)
4. Enter a description or message (required)
5. Click the Upload Message Only button. The recipient will receive an email with the following information.

• Subject: LCC Secured Content: Secure message from [Sender's Name]
• Message: [Sender's Name] sent you a secure message. The link to view the message will remain active for 30 days.

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Receive Secure Information

You can send an invitation to someone which will allow them to send secure information to you.

• Each invitation can be used to send one file or message.
• The file must be less than 6 MB in size.
• Invitations remain active for 7 days.

How to Send an Invitation:

1. Login: Send and Receive Secure Files and Messages
2. Enter the recipient’s name (required)
3. Enter the recipient’s email address (required)
4. Enter a description or message (required)
5. Click the Send Invitation button. The recipient will receive an email with the following information.

• Subject: LCC Secured Content: Invitation from [Sender's Name]
• Message: You have been sent an invitation to send a secure file or message to [Sender's Name]. The link below will remain active for 7 days. It can be used to send one file or message (less than 6 MB in size). For additional information, see the knowledgebase article: Send and Receive Secure Files and Messages.

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Keywords: encrypt, decrypt