Frequently Asked Question
Why is my printer asking to update a driver, and why can't I print to it?
Last Updated 3 years ago
Printers and the "drivers" than control them sometimes need to be updated. When this happens to a printer on the network, the driver also needs to be updated on each computer that uses the printer.
To update the driver, follow these steps:
This will re-install the printer with the latest driver.
To update the driver, follow these steps:
- Make a note of the printer that needs to be updated (example: IT05555)
- Remove the printer from the computer (see How to Remove a Printer)
- Add the printer to the computer (see How to Add a Printer)
This will re-install the printer with the latest driver.
